Shipping & Returns
ALL EXCHANGES TO BE DONE WITHIN 30 DAYS OF PURCHASE. NO REFUNDS.
Here at Ford Wellness Center, we believe in going out of our way to ensure that our customers are satisfied. We take great pains to ensure that our customers are offered skin care products and collections that suit their type of skin and their requirements. Dr. Ford is a certified skin care specialists who is capable of not only advising customers on what products to choose, but also on how to alter their skin care routines to better suit their individual requirements.
Ford Wellness Center goes out of its way to ensure that our customers are 100% satisfied and happy with their purchases. However, if a customer wants to exchange their purchase with another product, they can do so within 30 days from the date of purchase. Customers are requested to send the original receipts along with them in order to get the products exchanged.
Orders must be placed by 12pm EST Monday – Friday to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday and Friday
If your order contains backordered items, please note that we will hold the entire order until the backordered items are available. We cannot split or combine any orders. If you have any questions, please contact our customer service.
Ground — $8 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate